Sales and Service Coordinator

5 days ago

Greenwich, Connecticut, United States Sephora Full time
About the Role

We are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team at Sephora. As a key player in our mission to provide an exceptional shopping experience, you will support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store.

Key Responsibilities
  • Supporting Sales and Service Initiatives: Ensure an exceptional shopping experience for every client by supporting all aspects of sales and service initiatives.
  • Coordinating Paid Services, Events, and Classes: Coordinate paid services, events, and classes to enhance the customer experience.
  • Implementing Loyalty Programs: Support the implementation of loyalty programs to reward our valued customers.
  • Handling Cash: Responsible for cash handling, ensuring a smooth checkout process.
  • Training Store Team: Educate teams on service offerings, customer experience, and other key areas.
Qualifications/Experience

Prior experience in retail sales and service, preferably in a coordinator role, is required. We are looking for individuals with a passion for client service and teamwork, strong communication skills, and the ability to multitask. Resilience and adaptability to changing store priorities are also essential. Flexible availability to work during peak retail hours is a must, as is consistent and reliable attendance. Ability to lift and carry up to 50 pounds is also required.

About Sephora

Sephora is an equal opportunity employer and values a diverse and inclusive workplace. We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. We offer comprehensive healthcare and wellbeing benefits based on eligibility, and our employees enjoy a range of rewards and benefits. We are committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.

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