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Seasonal Sales and Service Associate

2 months ago

Greenwich, Connecticut, United States Hermès Full time

Position Overview:

The Hermès Boutique is renowned for its exceptional service and commitment to quality. This temporary role is designed to enhance the client experience through dedicated support to both the sales team and operational functions.


Key Responsibilities:

As a Temporary Sales and Service Associate, you will play a vital role in ensuring seamless operations within the boutique. Your responsibilities will include:

  • Processing transactions accurately, including sales, returns, and exchanges, while maintaining a high standard of client interaction.
  • Assisting with the organization and maintenance of the sales floor, ensuring that merchandise is presented beautifully and is readily available for clients.
  • Providing clerical support for both front and back of house operations, including inventory management and after-sales services.
  • Collaborating with the management team on point-of-sale decisions and ensuring compliance with operational procedures.

Client Engagement:

Delivering an exceptional level of service is paramount. You will be expected to:

  • Greet clients warmly and assist them with inquiries, providing knowledgeable and friendly service.
  • Support the sales team by preparing merchandise for display and ensuring that the sales area is well-stocked and organized.
  • Handle client communications with professionalism, including logging repairs and maintaining accurate records.

Qualifications:

The ideal candidate will possess:

  • A minimum of one year of experience in a retail environment, preferably within luxury goods.
  • Strong communication skills and a customer-focused attitude.
  • Proficiency in point-of-sale systems and cash handling.
  • Excellent organizational skills and attention to detail.

About Hermès:

Since its inception in 1837, Hermès has been dedicated to crafting high-quality, luxurious products. The company values sustainability and strives to make a positive impact on the world through its artisan practices and commitment to excellence.

Hermès is an equal opportunity employer, fostering a diverse and inclusive workplace where all individuals can thrive.