Sales Associate

2 days ago


Greenwich, Connecticut, United States Crate and Barrel Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Crate and Barrel. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a strong presence on the sales floor, and driving sales growth through subject matter expertise in assigned areas.

Key Responsibilities
  • Maximize company sales growth and profitability through subject matter expertise in assigned area in support of delivering an engaging experience to every customer, every time
  • Support and maintain store sales and service goals and standards as communicated by the sales manager or sales team lead
  • Lead by example and support store management in holding self and others accountable for store profitability and safe work practices
  • Maintain a strong, visible and positive presence on the sales floor
  • Support all efforts and initiatives across all business channels implemented by the company
  • Support the company's mission and goals, including applicable key performance indicators (KPIs)
  • Learn company products and be able to effectively communicate to customers
Requirements
  • Promote the brand by engaging customers in creative activities and demonstrations
  • Ensure full understanding and awareness of all current product and product information
  • Maintain awareness of all intranet communications, current advertising, promotions and other marketing initiatives
  • Develop, share and apply product expertise
  • Possess a complete understanding of and comply with all store processes
  • Assist the sales manager or sales team lead with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
  • Engage in, maintain and support store safety standards and training
  • Possess a clear understanding of the visual merchandising concepts and standards to engage customers and associates with the product
  • Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Crate and Barrel/CB2 Associate Guide/Hudson Grace Guide
What We Offer
  • Minimum Starting Rate: $16.00 Hourly
  • Up to: $22.50 Hourly
  • Pay ranges will be adjusted upward as needed to comply with applicable state and local law
  • In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives

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