Sales Associate
2 days ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Crate and Barrel. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a strong presence on the sales floor, and driving sales growth through subject matter expertise in assigned areas.
Key Responsibilities- Maximize company sales growth and profitability through subject matter expertise in assigned area in support of delivering an engaging experience to every customer, every time
- Support and maintain store sales and service goals and standards as communicated by the sales manager or sales team lead
- Lead by example and support store management in holding self and others accountable for store profitability and safe work practices
- Maintain a strong, visible and positive presence on the sales floor
- Support all efforts and initiatives across all business channels implemented by the company
- Support the company's mission and goals, including applicable key performance indicators (KPIs)
- Learn company products and be able to effectively communicate to customers
- Promote the brand by engaging customers in creative activities and demonstrations
- Ensure full understanding and awareness of all current product and product information
- Maintain awareness of all intranet communications, current advertising, promotions and other marketing initiatives
- Develop, share and apply product expertise
- Possess a complete understanding of and comply with all store processes
- Assist the sales manager or sales team lead with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
- Engage in, maintain and support store safety standards and training
- Possess a clear understanding of the visual merchandising concepts and standards to engage customers and associates with the product
- Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Crate and Barrel/CB2 Associate Guide/Hudson Grace Guide
- Minimum Starting Rate: $16.00 Hourly
- Up to: $22.50 Hourly
- Pay ranges will be adjusted upward as needed to comply with applicable state and local law
- In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives
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