**Strategy Director

4 days ago


Birmingham, Michigan, United States PDX Full time
About the Role

We are seeking a highly experienced Strategy Director to join our team at Publicis Digital Experience (PDX). As a key member of our strategy team, you will be responsible for developing and executing customer experience strategies that drive business growth and customer engagement.

Key Responsibilities
  • Lead Cross-Functional Teams: Collaborate with cross-functional teams to develop and execute customer experience strategies that align with business objectives.
  • Customer Insights: Develop a deep understanding of customer behavior and preferences through data analysis and market research.
  • Strategy Development: Develop and execute customer experience strategies that drive business growth and customer engagement.
  • Campaign Planning: Lead campaign planning and execution to ensure alignment with customer experience strategies.
  • Team Management: Manage and develop a team of customer experience professionals to ensure delivery of high-quality work.
Requirements
  • 9+ Years of Experience: Minimum 9 years of experience in a customer experience or marketing strategy role.
  • CRM and Creative Strategy: Proven experience in CRM and creative strategy development and execution.
  • Telecommunications and Technology Experience: Experience working with telecommunications and technology brands is a plus.
  • Leadership Skills: Strong leadership skills with the ability to manage and develop a team of customer experience professionals.
About PDX

PDX is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. We are committed to creating value at the intersection of technology and experiences to connect brands and people.



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