Dispute Resolution Specialist

3 days ago


Indianapolis, Indiana, United States BCForward Full time
Job Opportunity

BCforward is seeking a highly skilled Dispute Research Analyst to join our team in Indianapolis, IN. As a key member of our team, you will be responsible for resolving complex customer invoice disputes, managing and analyzing data, and providing critical information to stakeholders.

Key Responsibilities:

  • Research and analyze pricing and contract data to identify discrepancies and resolve disputes
  • Partner with key stakeholders to rectify disputed invoices and develop contract components
  • Investigate and provide recommendations to resolve invoicing issues and maintain reporting and insights
  • Manage incoming email and other sources of customer disputes to ensure tracking and timely resolution

Requirements:

  • Bachelor's degree in finance, accounting, or related area of study
  • Three years of analytical experience, preferably in Contract to Cash
  • Substantial experience in SAP and ability to learn and effectively use data and data systems

Preferred Qualifications:

  • Basic understanding of contracts and ability to assess complex long-term objectives and business strategies
  • Experience working in a team environment and ability to create an atmosphere of openness and trust
  • Ability to learn and effectively use data and data systems to capture and articulate data to key stakeholders and customers

About BCforward:

BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. We champion the power of human potential to help companies transform, accelerate, and scale.

Benefits:

BCforward offers a comprehensive benefits package, including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.



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