Dispute Resolution Specialist
4 weeks ago
Our client, a world leader in diagnostics and life sciences, is seeking a skilled professional to resolve complex customer invoice disputes. As a Dispute Research Analyst, you will play a critical role in managing, organizing, and analyzing data to provide accurate solutions.
Key Responsibilities:- Research and analyze pricing and contract data to identify discrepancies.
- Collaborate with key stakeholders to rectify disputed invoices and implement solutions.
- Develop and maintain a deep understanding of contract components, including sales and service data.
- Investigate and provide recommendations to resolve invoicing issues.
- Manage incoming customer disputes and maintain accurate reporting and insights.
- Bachelor's degree in finance, accounting, or a related field.
- Three years of analytical experience, preferably in Contract to Cash.
- Substantial experience with SAP and advanced MS Excel skills.
- Basic understanding of contracts and contract law.
- Comprehensive computer skills, including Google Suite.
- Medical, dental, and vision insurance.
- Paid sick leave and 401K plan.
Interested candidates should apply or send their resume to the company's HR department.
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