Advanced Library Services Assistant

4 weeks ago

Miami, United States City of North Miami Beach, FL Full time
Salary: $15.00 Hourly

Location : North Miami Beach, FL

Job Type: Part-Time

Department: Library

Division: LIBRARY ADMINISTRATION

FLSA: Non-Exempt

Bargaining Unit: N/A

Position Overview

This role demands a high level of expertise in library-related fields. The Professional Library Assistant is responsible for providing exceptional customer service, offering reader's advisory, and delivering technical services. This position also involves digital design, reference assistance, technology support, and instructional services. The assistant will actively promote library offerings, educate the public on technology use, and facilitate life skills improvement classes. Additionally, the role includes managing passport services and collaborating with various departments and community stakeholders to enhance library engagement.

Key Responsibilities
  • Deliver outstanding customer service aligned with the library's mission.
  • Assist with administrative and clerical tasks.
  • Support event planning initiatives.
  • Oversee systematic website content management.
  • Coordinate the preparation of monthly departmental reports.
  • Engage in grant development and identify funding opportunities, while maintaining program documentation.
  • Provide assistance with payroll processes.
  • Handle sensitive correspondence with discretion.
  • Participate in service improvement teams within the division.
  • Develop and implement programming for both children and adults.
  • Offer reference services to patrons.
  • Create marketing materials for library services.
  • Represent the library at outreach events to enhance visibility.
  • Design and deliver classes tailored to community interests.
  • Exhibit exemplary customer service and a commitment to innovation and efficiency.
  • Conduct surveys to assess community needs and develop relevant programming.
  • Support library events and initiatives.
  • Engage in professional development to enhance library service knowledge.
  • Perform additional related duties as assigned.
Qualifications
  • Associate degree in a relevant field such as ESL Instruction, Computer Science, Library Science, Education, or Business Administration.
  • Bachelor's degree in a related discipline preferred.
  • Minimum of two years of experience in public library services.
  • Proficient in software applications such as Publisher, PowerPoint, and Adobe Creative Suite.
  • Bilingual in Spanish or Haitian Creole is preferred.
Skills and Abilities
  • Strong communication skills, both verbal and written.
  • Exceptional customer service abilities.
  • Ability to conduct effective reference assistance.
  • Familiarity with Microsoft Office Suite.
  • Creative and adaptable in event planning and marketing.
  • Attention to detail and strong organizational skills.
  • Capacity to manage multiple projects and prioritize effectively.
  • Ability to prepare and maintain accurate reports and documentation.
  • Innovative thinking and problem-solving skills.
  • Physical ability to perform office tasks and interact with the public.

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