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Advanced Library Support Specialist

2 months ago

Miami, United States City of North Miami Beach, FL Full time
Salary: $15.00 Hourly

Location : North Miami Beach, FL

Job Type: Part-Time

Department: Library

Division: LIBRARY ADMINISTRATION

FLSA: Non-Exempt

Description

This position is designed for individuals with specialized knowledge in library-related fields. The Professional Library Assistant is responsible for providing exceptional customer service, offering reader's advisory, delivering technical services, and supporting digital design initiatives. This role also includes assisting patrons with technology usage, conducting classes aimed at enhancing knowledge, and providing passport services while engaging with the community and other departments.

Key Responsibilities
  • Deliver outstanding customer service in alignment with the library's mission.
  • Support administrative tasks and clerical duties.
  • Assist in planning and executing library events.
  • Manage website content publishing in a cohesive manner.
  • Coordinate and compile monthly departmental reports.
  • Contribute to grant writing efforts and maintain program documentation.
  • Assist with payroll processing.
  • Handle sensitive correspondence with discretion.
  • Participate in service improvement initiatives within the division.
  • Develop and implement programming for both children and adults.
  • Provide reference services to library patrons.
  • Create marketing materials to promote library services.
  • Engage in outreach activities to enhance library visibility.
  • Design and facilitate classes tailored to community interests.
  • Exhibit exemplary customer service and integrity while fostering innovation and efficiency.
  • Conduct surveys to gauge community interests and implement findings into programming.
  • Support library events and initiatives.
  • Attend training sessions to enhance knowledge of library services.
  • Perform additional related duties as assigned.
Minimum Qualifications
  • Associate degree in a relevant field such as Library Science, Information Science, or Education.
  • Bachelor's degree in areas such as English, Social Sciences, or Business is preferred.
  • Two or more years of experience in public library services.
  • Proficient in software such as Publisher, PowerPoint, and Adobe Creative Suite.
  • Bilingual proficiency in Spanish or Haitian Creole is preferred.
Supplemental Information
  • Strong communication skills, both verbal and written.
  • Exceptional customer service abilities.
  • Capable of listening effectively to provide successful reference assistance.
  • Familiarity with Microsoft Office Suite.
  • Adept at organizing events and marketing initiatives.
  • Detail-oriented with the ability to manage multiple projects.
  • Creative and innovative thinking is encouraged.
  • Ability to prepare and maintain necessary reports and documentation.
  • Effective communication skills across various platforms.
  • Physical ability to perform essential functions of the role.