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Advanced Library Services Assistant

2 months ago

Miami, United States City of North Miami Beach, FL Full time
Salary: $15.00 Hourly

Location : North Miami Beach, FL

Job Type: Part-Time

Department: Library

Division: LIBRARY ADMINISTRATION

FLSA: Non-Exempt

Bargaining Unit: N/A

Position Overview

This role is designed for individuals with specialized knowledge in library-related fields. The Professional Library Assistant is responsible for providing exceptional customer service, assisting with reader's advisory, and delivering technical support and instruction on digital resources. This position also involves marketing library services, teaching technology usage, and facilitating classes aimed at enhancing community knowledge. Additionally, the role includes supporting library events and collaborating with various departments and community members. Flexibility to work evenings and weekends is required.

Key Responsibilities
  • Deliver superior customer service aligned with the library's mission.
  • Assist with various administrative and clerical tasks.
  • Support event planning and execution.
  • Manage website content publishing in a cohesive manner.
  • Coordinate the preparation of monthly departmental reports.
  • Engage in grant writing and identify funding opportunities while maintaining program documentation.
  • Provide assistance with payroll processing.
  • Handle sensitive correspondence with discretion.
  • Participate in service improvement initiatives within the division.
  • Develop and implement programming for both children and adults.
  • Offer reference services to patrons.
  • Create marketing materials for library initiatives.
  • Attend outreach events to promote library services.
  • Design and deliver classes tailored to community interests.
  • Exhibit exemplary customer service and uphold the values of integrity and innovation.
  • Conduct surveys to gauge community interests and adapt programming accordingly.
  • Support library events and initiatives.
  • Engage in ongoing training to enhance understanding of library services.
  • Perform additional related duties as assigned.

Qualifications
  • Associate degree in a relevant field such as Library Science, Education, or Information Science.
  • Bachelor's degree in areas such as English, Social Sciences, or Communications is preferred.
  • Minimum of two years of experience in public library services.
  • Proficient in software such as Publisher, PowerPoint, and Adobe Creative Suite.
  • Bilingual abilities in Spanish or Haitian Creole are preferred.

Skills and Abilities
  • Effective communication skills, both verbal and written.
  • Strong customer service orientation.
  • Ability to listen actively and provide effective reference assistance.
  • Familiarity with Microsoft Office Suite.
  • Creative problem-solving skills for event planning and marketing.
  • Attention to detail and ability to manage multiple projects.
  • Capability to organize and maintain essential records and reports.
  • Proficient in writing engaging content for promotions and grant applications.
  • Ability to interact effectively with the public and staff.
  • Physical ability to perform office tasks and lift moderate weights as necessary.