Customer Service Representative
1 week ago
We are seeking a highly motivated and detail-oriented Support Associate to join our team at Chico's FAS. As a Support Associate, you will play a critical role in ensuring the smooth operation of our stores, providing exceptional customer service, and maintaining a visually appealing store environment.
Key Responsibilities:- Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor.
- Ensure new products are properly merchandised and represented in a timely manner.
- Correctly enter all receiving documents into the computer system, reconcile merchandise invoices to items received, and accurately complete store-to-store transfers and Locate requests.
- Participate in pricing changes and markdowns, and alert store management to cash supply needs.
- Assist with visual directives, including floorsets, window changes, visual presentations, signage placement, and boutique cleanliness and organization.
- High school diploma or equivalent.
- Previous stock or cashier experience preferred.
- Must be 18 years of age or older.
- Excellent communication and customer service skills.
- Strong organizational skills and ability to multi-task in a fast-paced environment.
- Able to learn or adapt to technology provided by the company.
- Must be able to work the majority of the shift standing.
- Ability to work quickly and within strict timelines.
- Ability to demonstrate teamwork.
- Constant walking/standing (8-hour shift).
- Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
- Frequent climbing (34%-66% of 8-hour shift).
Chico's FAS is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
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