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Product Support Specialist
2 months ago
**Job Summary**
Universal Screen Arts, Inc. is a leading online retailer and mail-order catalog company committed to delivering exceptional customer experiences through our products and services. We are seeking a highly organized and detail-oriented Merchandising Assistant to join our team
**Key Responsibilities**
- Provide daily support to our merchants in merchandising and buying operations.
- Set up new vendors and maintain accurate data integrity in our databases.
- Request and follow up on product information from vendors in a timely manner.
- Collaborate with vendors and the creative team to provide product images or samples for photography.
- Maintain accurate cost and pricing information in our database.
- Proof catalog, website, and marketing materials for accuracy and product availability.
- Communicate relevant information with cross-functional departments, including creative marketing, e-commerce, inventory planning, and finance.
- Work with merchants, marketing, and e-commerce teams to create compelling campaigns.
- Prepare seasonal reviews and post-mortem documents as requested.
- Monitor competitor catalogs and websites and relay pertinent information to merchants.
**Requirements**
- Bachelor's degree or equivalent experience preferred.
- Highly organized and able to prioritize multiple tasks.
- Accurate and detail-oriented.
- Solid working knowledge of Microsoft Office suite and spreadsheet maintenance.
- Strong telephone, email communication skills, and interpersonal skills.
- Ability to work well as part of a team and willing to pitch in wherever needed.
- Comfortable with tight deadlines and shifting priorities.
**What We Offer**
Great work ethic and positive attitude.