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Product Support Specialist

2 months ago


Jersey City, New Jersey, United States Universal Screen Arts Full time

**Job Summary**

Universal Screen Arts, Inc. is a leading online retailer and mail-order catalog company committed to delivering exceptional customer experiences through our products and services. We are seeking a highly organized and detail-oriented Merchandising Assistant to join our team

**Key Responsibilities**

  • Provide daily support to our merchants in merchandising and buying operations.
  • Set up new vendors and maintain accurate data integrity in our databases.
  • Request and follow up on product information from vendors in a timely manner.
  • Collaborate with vendors and the creative team to provide product images or samples for photography.
  • Maintain accurate cost and pricing information in our database.
  • Proof catalog, website, and marketing materials for accuracy and product availability.
  • Communicate relevant information with cross-functional departments, including creative marketing, e-commerce, inventory planning, and finance.
  • Work with merchants, marketing, and e-commerce teams to create compelling campaigns.
  • Prepare seasonal reviews and post-mortem documents as requested.
  • Monitor competitor catalogs and websites and relay pertinent information to merchants.

**Requirements**

  • Bachelor's degree or equivalent experience preferred.
  • Highly organized and able to prioritize multiple tasks.
  • Accurate and detail-oriented.
  • Solid working knowledge of Microsoft Office suite and spreadsheet maintenance.
  • Strong telephone, email communication skills, and interpersonal skills.
  • Ability to work well as part of a team and willing to pitch in wherever needed.
  • Comfortable with tight deadlines and shifting priorities.

**What We Offer**

Great work ethic and positive attitude.