Java Production Support Specialist

13 hours ago


Jersey City, New Jersey, United States The Dignify Solutions LLC Full time
Job Title: Lead Java Production Support

We are seeking a highly skilled Lead Java Production Support professional to join our team at The Dignify Solutions LLC.

Job Summary

The successful candidate will be responsible for providing top-notch support for our mission-critical financial applications, ensuring the smooth execution of production jobs, and creating Standard Operating Procedure documents. They will also be expected to triage production issues, provide solutions, and document problems and solutions in our ticketing tools and knowledge base.

Key Responsibilities
  • Support Mission-Critical Applications: Provide expert support for our financial applications, ensuring the security and integrity of sensitive PII data.
  • Production Job Monitoring: Monitor production jobs and ensure their scheduled execution, identifying and resolving any issues that may arise.
  • Standard Operating Procedure Creation: Develop and maintain Standard Operating Procedure documents to ensure consistency and efficiency in our support processes.
  • Triage and Resolution: Triage production issues, provide solutions, and document problems and solutions in our ticketing tools and knowledge base.
  • Communication and Collaboration: Communicate effectively with business and technical teams, ensuring seamless collaboration and issue resolution.
  • Problem-Solving and Analytical Skills: Utilize strong analytical and problem-solving skills to resolve complex issues and improve our support processes.
  • Task Management and Prioritization: Prioritize multiple tasks, manage and assign tasks between team members, and ensure timely completion of projects.
  • Application Health Monitoring: Monitor application health, perform application/service restarts as per Standard Operating Procedures, and ensure the smooth operation of our applications.
  • Cloud and Windows Environment Management: Deploy and manage applications, services on Microsoft Windows and cloud environments, ensuring seamless integration and operation.
  • Java/J2EE Application Support: Provide expert support for Java/J2EE-based applications, including Microservices, and ensure the smooth operation of our applications.
  • Database Management: Utilize experience with relational databases like MySQL, Oracle, and SQL Server, writing queries, and understanding DB processes.
  • Agile Project Experience: Possess experience working in Agile project environments, ensuring timely completion of projects and seamless collaboration with team members.
  • Time Management and Project Management Skills: Utilize strong time management and project management skills to prioritize tasks, manage projects, and ensure timely completion.
  • Job Schedulers and Log Analyzers: Experience with job schedulers like Autosys, Visual Cron, Control-M, Ansible, or Cron, and log analyzers like Splunk, Dynatrace, or Datadog.
  • Application Performance Monitoring Tools: Experience with application performance monitoring tools like New Relic, AppDynamics, or Dynatrace.
  • Cloud, Microservices, and CI/CD: Experience with cloud, Microservices, Message Queues, NoSQL, and CI/CD environments.

We are looking for a highly skilled and motivated individual who can join our team and contribute to our mission of delivering exceptional support services. If you are a strong communicator, a problem-solver, and a team player, we encourage you to apply for this exciting opportunity.



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