Patient Service Representative

2 days ago


Indianola, Iowa, United States Premier Health Consultants Full time
Job Summary

Premier Health Consultants is seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient-focused services, ensuring that every individual's needs and desires are met.

Key Responsibilities:
  • Provide High-Quality Patient Services: Ensure that every patient interaction is positive, courteous, and respectful.
  • Manage Patient Records: Maintain accurate and up-to-date patient records, including demographic information and medical history.
  • Communicate Effectively: Respond to patient inquiries, resolve issues, and provide clear instructions and information.
  • Process Payments: Handle patient payments, including processing credit card transactions and preparing bank deposits.
  • Perform Administrative Tasks: Assist with daily operations, including data entry, filing, and other administrative duties.
  • Participate in Quality Improvement: Contribute to ongoing quality improvement initiatives, including staff training and education.
Requirements:
  • Education: High School Diploma or Equivalent.
  • Language Skills: Ability to read, analyze, and interpret technical procedures and governmental regulations.
  • Computer Skills: Proficiency in EMR, DocuTap, Excel, and MS Word.
Work Environment:

Premier Health Consultants is a dynamic and fast-paced healthcare environment. As a Patient Service Representative, you will be working in a team-oriented setting, interacting with patients, staff, and management. You will be required to sit for extended periods, use computer equipment, and lift supplies and equipment as needed.



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