Parts Sales Specialist

1 week ago


Hannibal, Missouri, United States Altorfer Full time
Job Summary

We are seeking a highly skilled and detail-oriented Parts Sales Specialist to join our team at Altorfer. As a key member of our Parts Department, you will be responsible for providing exceptional customer service, processing parts sales, and assisting with inventory management.

Key Responsibilities
  • Customer Service: Assist customers with part sales, discuss specials and benefits of alternative solutions, and provide excellent customer service via in-person, phone, or email interactions.
  • Parts Sales Processing: Process customer parts sales, complete required paperwork, and perform computer data entry.
  • Inventory Management: Assist with inventory management, including looking up part numbers, advising customers on related parts, and completing required paperwork.
  • Team Collaboration: Work closely with Product Support Reps, Inside Sales Reps, and Sales Reps to ensure seamless parts ordering and customer satisfaction.
  • Training and Development: Participate in all training programs made available to enhance your skills and knowledge.
Requirements
  • Self-Starter: Must be a self-starter with good time management, planning, and organizational skills, with a commitment to detail.
  • Previous Experience: Previous parts counter or shop experience for a heavy equipment dealer is a plus.
  • Education: High School Diploma or equivalent is required.
  • Communication Skills: Excellent communication skills (written, email, and verbal) are necessary.
  • Computer Skills: Strong computer skills required and familiar with programs such as UPS Worldship, Word, Excel, and Outlook.
  • Physical Demands: Must be able to lift 75 lbs and work in both office and warehouse environments.
About Altorfer

At Altorfer, our people make our company successful. We are a third-generation, family-owned company created in 1957, bringing our values into how we do business. We offer competitive pay, excellent benefits, and a remarkable team of people to work with. Our collaborative, family-valued culture has earned us a great reputation in the industry.


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