Parts Sales Specialist
1 week ago
We are seeking a highly skilled and detail-oriented Parts Sales Specialist to join our team at Altorfer. As a key member of our Parts Department, you will be responsible for providing exceptional customer service, processing parts sales, and assisting with inventory management.
Key Responsibilities- Customer Service: Assist customers with part sales, discuss specials and benefits of alternative solutions, and provide excellent customer service via in-person, phone, or email interactions.
- Parts Sales Processing: Process customer parts sales, complete required paperwork, and perform computer data entry.
- Inventory Management: Assist with inventory management, including looking up part numbers, advising customers on related parts, and completing required paperwork.
- Team Collaboration: Work closely with Product Support Reps, Inside Sales Reps, and Sales Reps to ensure seamless parts ordering and customer satisfaction.
- Training and Development: Participate in all training programs made available to enhance your skills and knowledge.
- Self-Starter: Must be a self-starter with good time management, planning, and organizational skills, with a commitment to detail.
- Previous Experience: Previous parts counter or shop experience for a heavy equipment dealer is a plus.
- Education: High School Diploma or equivalent is required.
- Communication Skills: Excellent communication skills (written, email, and verbal) are necessary.
- Computer Skills: Strong computer skills required and familiar with programs such as UPS Worldship, Word, Excel, and Outlook.
- Physical Demands: Must be able to lift 75 lbs and work in both office and warehouse environments.
At Altorfer, our people make our company successful. We are a third-generation, family-owned company created in 1957, bringing our values into how we do business. We offer competitive pay, excellent benefits, and a remarkable team of people to work with. Our collaborative, family-valued culture has earned us a great reputation in the industry.
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