Hotel Operations Manager

4 days ago


Greenville, North Carolina, United States Hampton Inn Greenville Full time
Job Description

The Hotel Operations Manager is a vital role at Hampton Inn Greenville, overseeing the day-to-day operations of our hotel. This position requires strong leadership, communication, and problem-solving skills to ensure seamless guest experiences and drive business growth.

Key Responsibilities
  • Guest Service: Manage front office, housekeeping, and breakfast services to deliver exceptional guest experiences.
  • Team Management: Motivate, train, and hold team members accountable for delivering outstanding service.
  • Cost Management: Effectively manage operational expenses, including labor, supplies, and equipment maintenance.
Requirements and Qualifications
  • Education: High school diploma or higher-level education
  • Experience: Two years minimum experience in a hotel supervisor/managerial position
  • Skill Set: Strong leadership, communication, and problem-solving skills
What We Offer
  • Salary: $60,000 - $80,000 per year
  • Benefits: Medical, vision, dental, and supplemental benefits, 401(k) package, life insurance policy benefit, PTO (Paid Time Off), employee friends & family room rate discount


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