Hotel Operations Coordinator

2 days ago


Greenville, South Carolina, United States Harlow's Casino Resort & Spa Full time

The estimated salary for this role is $25,000 - $40,000 per year.

Job Description

We are seeking a highly skilled Hotel Operations Coordinator to join our team at Harlow's Casino Resort & Spa. The successful candidate will be responsible for ensuring the smooth operation of our hotel services, including room registration, key issuance, and guest communication.

Key Responsibilities:

  • Greets and registers guests, assigns rooms, and issues keys.
  • Verifies guest identification and establishes payment methods.
  • Maintains accurate records of room availability and guest accounts.
  • Computes bills and collects payments from departing guests.
  • Makes and confirms reservations, utilizing the player CMP system for marketing offers.
  • Routes PBX calls to the appropriate extension.
  • Provides information on hotel services, shopping, dining, entertainment, and other activities.
  • Notifies housekeeping staff when rooms are ready for cleaning and contacts maintenance staff for guest-reported issues.
  • Performs simple bookkeeping tasks, such as balancing cash accounts.
Requirements

To be considered for this role, applicants must:

  • Be 21 years of age or older.
  • Hold a valid Mississippi Gaming License.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary range.
  • Ongoing training and development opportunities.


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