Hotel Operations Coordinator
2 days ago
The estimated salary for this role is $25,000 - $40,000 per year.
Job DescriptionWe are seeking a highly skilled Hotel Operations Coordinator to join our team at Harlow's Casino Resort & Spa. The successful candidate will be responsible for ensuring the smooth operation of our hotel services, including room registration, key issuance, and guest communication.
Key Responsibilities:
- Greets and registers guests, assigns rooms, and issues keys.
- Verifies guest identification and establishes payment methods.
- Maintains accurate records of room availability and guest accounts.
- Computes bills and collects payments from departing guests.
- Makes and confirms reservations, utilizing the player CMP system for marketing offers.
- Routes PBX calls to the appropriate extension.
- Provides information on hotel services, shopping, dining, entertainment, and other activities.
- Notifies housekeeping staff when rooms are ready for cleaning and contacts maintenance staff for guest-reported issues.
- Performs simple bookkeeping tasks, such as balancing cash accounts.
To be considered for this role, applicants must:
- Be 21 years of age or older.
- Hold a valid Mississippi Gaming License.
As a valued member of our team, you can expect:
- A competitive salary range.
- Ongoing training and development opportunities.
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