Director of Hotel Operations

2 days ago


Greenville, South Carolina, United States VMV Capital Group Full time
Job Description

The estimated annual salary for this role is between $60,000 and $100,000.

About VMV Capital Group

VMV Capital Group is a company that prides itself on providing a wonderful guest experience and employee experience at its properties. With a focus on exceptional customer service and innovative management practices, we strive to set ourselves apart from the competition.

Key Responsibilities

  • Ensure attainment of budget goals across all departments: Monitor staffing guidelines, payroll, room rates, yield management, and departmental procedures.
  • Work with Director of Operations to establish incentive programs, conduct staff meetings, and maintain interdepartmental communication.
  • Conduct audits, monitor inventory control, rate surveys, and amenity programs.
  • Manage asset maintenance, capital budgets, and property inspections.
  • Promote guest satisfaction through complaint evaluation, response letters, and community involvement.
  • Lead sales initiatives, develop marketing plans, and review quarterly performance.
  • Oversee human resources, including hiring, training, and performance evaluations.
  • Foster associate development and ensure compliance with policies and procedures.

Requirements

  • Bachelor's degree in hotel/restaurant management or business, or equivalent experience.
  • 5+ years of management experience and strong supervisory skills.
  • Ability to communicate positively with guests and coworkers.
  • Familiarity with hotel operations and knowledge of interdepartmental relationships.
  • Social skills and ability to perform work under pressure.

Benefits

  • Competitive salary range ($60,000 - $100,000)
  • Opportunities for professional growth and development
  • A supportive and dynamic work environment
  • Recognition and rewards for outstanding performance


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