Hotel Front Desk Manager
3 weeks ago
Econolodge Inn and Suites is a family and worker-oriented hotel located in the heart of Pelham Road's entertainment district. We are seeking a Hotel Front Desk Manager to join our team, responsible for providing exceptional customer service and managing the front desk operations.
Responsibilities:
- Manage the front desk operations, including registration, room assignments, and guest services
- Lead a team of front desk staff, providing guidance and support to ensure excellent customer service
- Develop and implement processes to improve efficiency and productivity, reducing wait times and enhancing the guest experience
- Collaborate with other departments to ensure seamless communication and effective guest service
Qualifications:
- Previous experience in hotel management or front desk leadership
- Ability to motivate and lead a team, with a focus on customer satisfaction
- Strong organizational skills, with attention to detail and ability to multitask
- Excellent written and verbal communication skills, with the ability to effectively communicate with guests and staff
The estimated salary for this position is $50,000 - $60,000 per year, depending on experience.
If you are a motivated and results-driven individual looking to join a dynamic hotel team, we encourage you to apply.
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