Commercial Lines Insurance Customer Service Specialist

4 weeks ago


St Louis, Missouri, United States Gpac Full time

Job Summary

We are seeking a skilled Commercial Lines Insurance Customer Service Representative to join our team at GPAC. As a key member of our team, you will be responsible for providing exceptional customer service to our insurance company clients and policyholders.

Key Responsibilities

  • Answer incoming call questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
  • Demonstrate accuracy in processing client policy modifications based on the data given
  • Verify new customers coverage and present policyholders with proof of insurance paperwork
  • Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
  • Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
  • Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved

Requirements

  • Property and Casualty License required
  • High school diploma or GED equivalent needed
  • 1 to 2 years of Experience
  • Knowledge of insurance products and policy schedules is preferred
  • Must have knowledge of Microsoft Office Suite
  • EPIC preferred
  • Excellent active listening, interpersonal, and communication skills

Please note that inquiries will be kept confidential. Only those being considered will be contacted.



  • St Louis, Missouri, United States Farmers Insurance 1475 Full time

    Job Title: Insurance Sales ProfessionalAbout the Role:We are seeking a skilled Insurance Sales Professional to join our team at Farmers Insurance 1475. As a Personal Lines Insurance Specialist, you will be responsible for providing exceptional customer service and driving sales growth through creative networking and sales strategies.Key Responsibilities:•...


  • St Louis, Missouri, United States Aon Corporation Full time

    Role OverviewAon Corporation is seeking a skilled Insurance Account Specialist to join our Commercial Risk team in St. Louis. As an Account Specialist, you will assist Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients and undertaking client-facing and internal activities related to these...


  • St Louis, Missouri, United States Ameren Full time

    Job SummaryAmeren is seeking a skilled Line Repair Specialist to join our team. As a Line Repair Specialist, you will be responsible for patrolling, repairing, and restoring service on overhead and underground circuits.Key ResponsibilitiesPatrol and repair overhead and underground circuits to ensure reliable serviceRespond to customer calls and restore...


  • St Louis, Missouri, United States Winco Window Company Full time

    Production Line Worker Opportunity at Winco Window CompanyWe are seeking a skilled and reliable Production Line Worker to join our team at Winco Window Company, a leading manufacturer of architectural and heavy commercial aluminum windows in the United States.Key Responsibilities:Read and interpret tape measures to ensure accurate measurementsLift up to 50...


  • St Louis, Missouri, United States Ranson & Associates Defunct Full time

    Job Summary:We are seeking a highly skilled Licensed Agency Customer Service Representative to provide exceptional service to our clients. In this role, you will leverage your expertise to identify cross-selling opportunities, work closely with sales specialists for follow-ups, and support the agency owner in achieving strategic...


  • St Louis, Missouri, United States The Wright Touch, LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Commercial Cleaning Specialist to join our team at The Wright Touch, LLC. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our clients' facilities.Key ResponsibilitiesService clean facilities to maintain a high level of...


  • St Louis, Missouri, United States Doll Services Full time

    Job Title: Journeyman Commercial HVAC Service TechnicianLocation: Fenton & St. Louis Metro AreaJob Type: Full-timeAbout Us: Established since 1948, Doll Services is a locally owned and operated company specializing in the care and maintenance of commercial facilities.Job Description:We are seeking a skilled Journeyman Commercial HVAC Service Technician to...


  • St Louis, Missouri, United States AutoZone Full time

    Job Title: Commercial Sales ManagerAt AutoZone, we are seeking a highly motivated and results-driven Commercial Sales Manager to join our team. As a Commercial Sales Manager, you will be responsible for driving commercial sales within your assigned location.Key Responsibilities:Develop and maintain positive relationships with commercial customersManage the...


  • St Louis, Missouri, United States State Farm Insurance Full time

    **State Farm Insurance Opportunities**We're seeking skilled professionals to join our team as Customer Service Representatives. In this role, you'll be the face of our company, providing top-notch support to our customers. Your key responsibilities will include:• Responding to customer inquiries and resolving issues in a timely and professional manner.•...


  • St Louis, Missouri, United States State Farm Insurance Full time

    Customer Relations RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with their insurance needs and provide...


  • St Louis, Missouri, United States State Farm Insurance Full time

    Customer Relations RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Relations Representative to join our team.Key Responsibilities:Provide exceptional customer service by answering inquiries, resolving issues, and offering solutions.Process policy changes, claims, and payments accurately and efficiently.Maintain customer records...


  • St Louis, Missouri, United States Lockton Full time

    Role OverviewThe Associate Account Manager (AAM) role at Lockton is an exciting opportunity for individuals to develop their skills in the commercial insurance industry. As an AAM, you will be embedded within a centralized AAM Unit in the Risk Solutions Practice and will spend the first twelve months at Lockton participating in various training programs to...


  • St Louis, Missouri, United States Optimized Personnel Solutions Full time

    Job Title: Commercial Service Journeyman PlumberJob Summary:Optimized Personnel Solutions is seeking a skilled Commercial Service Journeyman Plumber to join our team. As a key member of our mechanical services team, you will be responsible for independently performing diagnoses, repairs, maintenance, and installations of commercial plumbing systems and...


  • St Louis, Missouri, United States Farmers Insurance 1475 Full time

    Customer Service RepresentativeWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative in St. Louis, MO. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, ensuring their needs are met, and addressing any inquiries or issues...


  • St Louis, Missouri, United States PT Holdings LLC Full time

    Job Summary:PT Holdings LLC is seeking a skilled Commercial Kitchen Service Technician to join our team. As a Commercial Kitchen Service Technician, you will be responsible for repairing and maintaining commercial kitchen equipment to ensure optimal performance and efficiency.Key Responsibilities: Repair and maintain commercial kitchen equipment, including...


  • St Louis, Missouri, United States The Wright Touch, LLC Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Commercial Cleaning Specialist to join our team at The Wright Touch, LLC. As a Commercial Cleaning Specialist, you will be responsible for maintaining a clean and safe environment for our clients.Responsibilities:Clean and supply restrooms, ensuring a high level of hygiene and...

  • HVAC Technician

    3 weeks ago


    St Louis, Missouri, United States Recruit4HVAC Full time

    At Recruit4HVAC, we are seeking a skilled HVAC Technician to join our team in the greater St. Louis Metro Area. This is a fantastic opportunity for a motivated and experienced professional to provide top-notch service and repair to commercial heating, cooling, refrigeration, and ventilation systems.The ideal candidate will have a strong background in...


  • St Louis, Missouri, United States Optimized Personnel Solutions Full time

    We are seeking a highly skilled Commercial Service Journeyman Plumber to join our team at Optimized Personnel Solutions.Key Responsibilities:Independently diagnose, repair, maintain, and install commercial plumbing systems and equipment.Work with various tools, gauges, and measuring equipment under the guidance of a supervisor.Diagnose plumbing system...


  • St Louis, Missouri, United States Acrisure LLC Full time

    About Acrisure:Acrisure is a global leader in the Fintech industry, offering a range of financial products and services to businesses and individuals worldwide.We connect clients to solutions that help them protect and grow their assets, including Insurance, Reinsurance, Cyber Services, and more.Acrisure employs over 17,000 colleagues in 21 countries and has...


  • St Louis, Missouri, United States The Contractor Consultants Full time

    Job Title: Commercial Door Installation and Service ManagerAt The Contractor Consultants, we are seeking an experienced and highly motivated Installation and Service Manager to lead our commercial door installation and service teams. This dynamic role requires an individual with strong technical expertise and outstanding management skills to oversee and...