Retail Leadership Position

2 weeks ago


Braintree, Massachusetts, United States Laderach USA Full time
About the Role

We are seeking a highly motivated and experienced Retail Leadership Position to join our team as a Part-Time Store Manager. As a Key Holder and Shift Lead, you will be responsible for delivering an outstanding customer experience and providing a similar environment for the in-house team.

Key Responsibilities
  • Customer Experience: Deliver an exceptional customer experience, ensuring that every customer leaves the store satisfied and engaged.
  • Team Leadership: Provide training and guidance to Store Associates to ensure that production goals are met, including product-finishing projects.
  • Store Operations: Lead various in-store tasks during each shift, exemplifying store and brand standards.
  • Merchandising: Ensure that product merchandising is done accurately and effectively.
  • Food Safety: Help lead the follow-through of all food safety protocols.
  • Sales and Compliance: Target sales objectives and help achieve store compliance and loss prevention standards.
  • Team Meetings: Participate in team meetings to discuss goals, progress, and topics in need of improvement.
Requirements
  • Experience: At least 1 year of experience in retail or a similar fast-paced, customer-minded environment, with increasing levels of responsibility.
  • Interpersonal Skills: Equipped with strong interpersonal skills and able to communicate effectively.
  • Flexibility: Reliable and flexible with scheduling based on store needs.
  • Attention to Detail: Quality-minded with keen attention to detail.
  • Chocolate Passion: Passionate about chocolate.
Compensation
  • Hourly Rate: $19-20 hourly.
  • Premium Holiday Pay: Time and a half.
  • Annual Bonus: Eligible for an annual bonus.
  • Discount: 50% discount on Laderach products.


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