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Retail Operations Supervisor

2 months ago

Braintree, Massachusetts, United States Foot Locker Full time
Exciting Opportunity for a Store Team Leader

Are you prepared to make a notable difference? Join our team in guiding your store personnel to provide outstanding customer service, enhance sales, manage staff, cultivate customer relationships, oversee inventory and visual presentation, ensure asset security, and deliver training. Assume complete managerial duties in the absence of the store manager.

Key Responsibilities:
  • Inspire and guide the team to boost sales and deliver exceptional customer service
  • Ensure elevated levels of customer satisfaction through product expertise and teamwork
  • Meet sales, customer experience, merchandising, and operational objectives
  • Serve as a bridge between customers, sales associates, and store management
  • Share knowledge on products and trends to fulfill customer requirements
  • Stay informed about product knowledge and industry developments
  • Encourage a positive and inclusive workplace culture
Required Qualifications:
  • Proven leadership experience in customer-oriented sales
  • Confident in engaging with customers and delivering an outstanding experience
  • Driven by interactions with customers and sports-related products
  • Adaptable to evolving demands in a retail setting
  • Able to complete tasks independently
  • Strong analytical and problem-solving abilities
  • High ethical standards and integrity
  • Flexible availability, including evenings, weekends, and holidays
Employee Benefits:

Compensation: $20.50 / hour
Bonus Opportunities
Weekly Pay Schedule
Paid Time Off
30-50% Employee Discount
Life, Medical, and Dental Insurance
Opportunities for Development and Advancement