Receptionist

3 hours ago


Irvine, California, United States Spectrum Collision Full time
Job Title: Receptionist

At Spectrum Collision, we are seeking a highly organized and detail-oriented Receptionist to join our team. As a Receptionist, you will be the first point of contact for our customers and will play a critical role in providing exceptional customer service and ensuring a positive experience for all visitors.

Key Responsibilities:
  • Answer and direct incoming phone calls in a professional and timely manner
  • Greet and assist all in-person guests, determining the nature of their visit and directing them to the correct department or individual
  • Communicate with callers and visitors in a friendly and efficient manner
  • Enter data into our computer system and run necessary reports for management
  • Prepare daily check-in lists with all department schedules
  • Update our Strata Phone System as needed
  • Assign and maintain mailboxes for sales staff
  • Assist the Business Office with preparing envelopes and inserting contents for mailing
  • Maintain and update employee lists on a daily basis
  • Sort and distribute all letters prepared by the Sales Department and then stamp and place in the mail
  • Receive and log in all incoming express mail packages and distribute to the proper party
  • Track and record daily air bills
  • Safeguard customer and Dealer information per established policy
  • Adhere to established dress code policy at all times
  • Ensure the appearance of the showroom and work area is always in pristine condition
  • Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time
  • Exemplify organizational culture and hold others in the department accountable for doing the same
Requirements:
  • High school diploma or equivalent required
  • 6-12 months of experience in a similar role
  • Ability to stand, walk, sit, bend, grasp, talk, hear, see, and have regular attendance to perform assigned work
  • Occasional lifting and/or moving up to 10 pounds
Working Environment:

Our Receptionist will work in a standard office environment with moderate noise levels. The ideal candidate will be able to work independently and as part of a team, with excellent communication and organizational skills.


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