Assistant Store Leader Napa

2 days ago

Round Rock, Texas, United States Tapestry Full time
Job Title: Assistant Store Leader

The Assistant Store Leader is a key member of our retail team, responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.

Key Responsibilities:
  • Develop and execute business-driving initiatives to build repeat business and attract new customers.
  • Communicate and achieve store productivity targets, including sales per hour, adt, upt, and capture rate.
  • Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories.
  • Model and supervise the selling environment, providing consistent coaching on sales training process to ensure the highest level of customer service and sales.
  • Assist the Store Manager in achieving financial success through improvement of measurable results that positively impact store performance.
  • Responsible for assuming the Store Manager role in their absence.
  • Lead by example with the achievement of personal sales goals.
  • Educate team on sales plans, personal goals, measurable stats, and coach to these stats to ensure business is maximized.
  • Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.
  • Conduct ongoing review and assessment of employee performance.
Requirements:
  • Minimum 3 years management experience in a comparable retail environment.
  • College degree preferred.
  • Prior luxury goods experience preferred.
Competencies:
  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably.
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner.
About Kate Spade:

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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