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Assistant Store Leader

2 months ago

Round Rock, Texas, United States Tapestry Full time

Job Title: Assistant Store Leader (Manager)

Job Summary: We are seeking a highly motivated and experienced Assistant Store Leader to join our team at Tapestry. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales associates to achieve exceptional results.

Key Responsibilities:

  • Client & Service Expert: Develop and implement business-driving initiatives to build repeat business and attract new customers. Communicate and achieve store productivity targets, including sales per hour, adt, upt, and capture rate.
  • Leadership Presence/Steward of Talent: Assist the Store Manager in achieving financial success through improvement of measurable results that positively impact the store performance. Assume the Store Manager role in their absence and lead by example with the achievement of personal sales goals.
  • Building Brand Equity: Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customers. Ensure brand and operating standards are met to support brand consistency.
  • Operational Excellence: Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility. Assist the Store Manager in maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.

Requirements:

  • Professional Sales Development and Exceptional Interpersonal Skills: The successful candidate will possess professional sales development and exceptional interpersonal skills, with the ability to communicate effectively with all levels within the organization and to our client base.
  • Strong Leadership Qualities: The candidate will have strong leadership qualities, with the ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
  • Minimum 3 Years Management Experience: The ideal candidate will have a minimum of 3 years of management experience in a comparable retail environment, with a college degree preferred.
  • Prior Luxury Goods Experience: Prior luxury goods experience is preferred.

Physical Requirements:

  • Available to Work Store Schedule: The successful candidate will be available to work the store schedule, including evenings and weekends.
  • Standing for Extended Periods: The candidate will be able to stand for extended periods of time.
  • Able to Safely Lift Boxes: The candidate will be able to safely lift boxes up to 40 pounds.
  • Comfortable Climbing Ladders: The candidate will be comfortable climbing ladders.

Our Competencies for All Employees:

  • Courage: The successful candidate will demonstrate courage, providing current, direct, complete, and actionable positive and corrective feedback to others.
  • Creativity: The candidate will come up with a lot of new and unique ideas, easily making connections among previously unrelated notions.
  • Customer Focus: The candidate will be dedicated to meeting the expectations and requirements of internal and external customers.
  • Dealing with Ambiguity: The candidate will be able to effectively cope with change, shift gears comfortably, and decide and act without having the total picture.
  • Drive for Results: The candidate will be able to be counted on to exceed goals successfully, with a relentless and versatile learning approach.
  • Interpersonal Savvy: The candidate will relate well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Learning on the Fly: The candidate will learn quickly when facing new problems, with a relentless and versatile learning approach.

Our Competencies for All People Managers:

  • Strategic Agility: The successful candidate will see ahead clearly, anticipate future consequences and trends accurately, and have broad knowledge and perspective.
  • Developing Direct Reports and Others: The candidate will provide challenging and stretching tasks and assignments, hold frequent development discussions, and be aware of each person's career goals.
  • Building Effective Teams: The candidate will blend people into teams when needed, create strong morale and spirit in their team, and share wins and successes.