Assistant Store Leader Napa

4 days ago

Round Rock, Texas, United States Tapestry Full time
Job Title: Assistant Store Leader

The Assistant Store Leader is a key member of our retail team, responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.

Key Responsibilities:
  • Develop and execute business-driving initiatives to build repeat business and attract new customers.
  • Communicate and achieve store productivity targets, including sales per hour, adt, upt, and capture rate.
  • Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories.
  • Model and supervise the selling environment, providing consistent coaching on sales training process to ensure the highest level of customer service and sales.
  • Assist the Store Manager in achieving financial success through improvement of measurable results that positively impact store performance.
  • Responsible for assuming the Store Manager role in their absence.
  • Lead by example with the achievement of personal sales goals.
  • Educate team on sales plans, personal goals, measurable stats, and coach to these stats to ensure business is maximized.
  • Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.
  • Conduct ongoing review and assessment of employee performance.
Requirements:
  • Minimum 3 years management experience in a comparable retail environment.
  • College degree preferred.
  • Prior luxury goods experience preferred.
  • Available to work store schedule, as needed, including evenings and weekends.
  • Standing for extended periods of time.
  • Able to safely lift boxes up to 40 pounds.
  • Comfortable climbing ladders.
Competencies:
  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably.
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
  • Learning on the Fly: Learns quickly when facing new problems.
Our Competencies for All People Managers:
  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments.
  • Building Effective Teams: Blends people into teams when needed.

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