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Team Leader

2 months ago

West Freehold, New Jersey, United States Primark - US Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at Primark - US. As a Team Leader, you will be responsible for leading a team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales.

Key Responsibilities
  • Lead a team of Sales Associates to achieve sales targets and provide excellent customer service.
  • Manage and motivate the team to work efficiently and effectively, ensuring a high level of customer satisfaction.
  • Develop and implement strategies to improve sales and customer engagement.
  • Collaborate with the store management team to support the running of the store and develop a high-performing retail team.
  • Manage and maintain accurate records and reports, including sales data and customer feedback.
  • Assist with recruitment, onboarding, and development of Sales Associates, while supporting a culture of continuous learning and improvement.
  • Manage cash lanes and Fitting Room areas, ensuring a high level of customer satisfaction and sales performance.
  • Monitor and manage stock levels, ensuring accurate inventory and optimal availability.
  • Manage pricing and promotions, ensuring compliance with Primark Pricing Principles.
Requirements
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong commercial awareness and understanding of local selling patterns.
  • Ability to guide and support a team to achieve results, with a focus on customer satisfaction and sales performance.
  • Good planning and organizational skills, prioritizing and working within agreed timescales.
  • Experience in a retail environment, with a proven track record of sales performance and customer satisfaction.
  • Ability to effectively manage difficult situations and have good problem-solving skills.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. As a Team Leader at Primark - US, you will have the opportunity to work in a fast-paced and dynamic environment, with a focus on customer satisfaction and sales performance.

We are committed to providing a positive and inclusive work environment, where all employees feel valued and supported. If you are a motivated and experienced leader, with a passion for retail and customer satisfaction, we encourage you to apply for this exciting opportunity.