Branch Banking Director

1 day ago


West Freehold, New Jersey, United States New York Community Bank Full time

Job Summary

A Branch Banking Leader at New York Community Bank is responsible for coaching a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. This role focuses on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high-level client service.

Key Responsibilities:

  • Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiatives.
  • Sales Leadership and Coaching: Create and execute business development strategies, actively support execution of partner-produced sales and branch initiatives. Provide training/development/coaching to branch teams on mission and how to effectively engage to deliver on targets.
  • Client Experience: Deliver client engagement and education using available tools and systems. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
  • Risk Management: Foster a culture of disciplined risk management, helping teams identify and mitigate reputational, regulatory, employee, and client risks. Ensure team awareness, understanding, and adherence to all applicable bank policies and regulations.
  • Perform special projects and additional duties as required.

Requirements:

  • High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
  • 5+ Years of overall branch sales experience, required
  • (2)+ years in a leadership role, required
  • Requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation
  • Undergraduate Degree (4 years or equivalent), preferred


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