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Sales Support Representative: Bilingual: English

1 month ago

San Marcos, Texas, United States TaskUs Full time
Job DescriptionAbout TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to protect and grow our clients' brands by leveraging a cloud-based infrastructure and a team of highly skilled professionals.

We are committed to creating a culture of innovation and excellence, where our employees can thrive and grow. Our People First approach has enabled us to expand our workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries.

As a Sales Support Representative at TaskUs, you will play a critical role in providing world-class service to our customers or clients in an accurate, efficient, and respectful manner. You will be responsible for researching and resolving issues reported by the client's end-users via phone, email, and chat support. You will also use sales techniques to offer products and services to customers or potential customers, mainly via telephone to cold, warm or hot leads.

Requirements:
  • Experience: Prefer 1 year or equivalent sales or business development experience (commission sales, appointment setting, inside or outside sales, previous experience in roles with a sales target / quota or a sales incentive program, contacting sales prospects, generating new sales leads, account management) or at minimum, show a propensity to upsell additional products or services to customers, using standard sales techniques and rebuttals.
  • Must be willing to complete an assessment that includes a typing test of 35 wpm
  • Great communication skills, written and orally
  • Demonstrate strong abilities to work independently and as a team player
  • Must be adaptable and flexible, demonstrating abilities to work with process and information changes
  • Experience using Salesforce is a big plus
  • Must be at least 18 years of age
  • Must have at least a High school diploma or GED
  • Must be willing to participate in a background screening
  • Must be fluent-English & French
  • This is an onsite position (1650 Independence Dr, New Braunfels, TX 78132)
Recommended:
  • Experience with phone, email and live chat support
  • Experience in customer service, sales, billing, collections, or technical support
About Us:

We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people.

In addition to our truly #Ridiculous culture, you'll enjoy benefits like:
  • Outstanding Medical, Dental, Vision and Prescription plans
  • 401k Match
  • Pet Insurance
  • In-house Wellness Coaches
  • Hundreds of Discounts with the Brands you Love and Use
TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.

TaskUs has employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.

TaskUs is an equal opportunity employer. Life is better with Us Find out what it means to work for a company that puts People before Profits

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.