Customer Service Ambassador

17 hours ago


La Quinta, California, United States Planet Fitness Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, prospective members, and guests.

Key Responsibilities
  • Provide a positive member experience by greeting and meeting potential members, answering phone calls, and managing front desk-related tasks.
  • Facilitate member service issues and questions, and forward to management as needed.
  • Maintain the neatness and cleanliness of the club.
  • Communicate effectively with customers, coworkers, and management to resolve issues and provide excellent service.
Essential Qualifications
  • Strong customer service skills and a positive attitude.
  • Basic computer proficiency and ability to learn new software.
  • Ability to work in a fast-paced environment and multitask effectively.
  • High school diploma or equivalent required.
Benefits

We offer a competitive salary and benefits package, including:

  • Health, dental, and vision insurance.
  • 401(k) matching program.
  • Employee assistance program.
  • Opportunities for advancement and professional growth.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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