Business Operations Specialist
4 weeks ago
Job Summary:
Generis Tek Inc is seeking a skilled Business Operations Specialist to manage key programs and processes that support our customer service teams. The ideal candidate will have the ability to organize, maintain, document and communicate regarding their assigned programs.
Responsibilities:
- Maintains documentation of assigned business programs/processes
- Utilizes data reporting and user feedback to drive improvements
- Reviews and governs effectiveness and accuracy of programs/processes
- Serves as designated stakeholder for projects related to assigned programs/processes
- Supports operations leadership by providing program/process data, feedback and recommendations
- Adheres to all Client and Healthy Paws standards and expectations
Requirements:
- 3+ years experience managing business programs/processes OR undergraduate degree in business operations or similar
- Strong attention to detail to facilitate process review and maintenance
- Excellent communications skills to facilitate deployment and enforcement of existing processes
- Creative thinking to facilitate process improvements on various scales
- Familiarity with Salesforce CRM
- Privacy principles and protections
About Generis Tek Inc:
Generis Tek Inc is a boutique IT/professional staffing based in Chicagoland. We offer both contingent labor & permanent placement services to several Fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and building lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients' specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client's most trusted business partner.
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