Front of House Operations Manager

2 weeks ago


Bellevue, Washington, United States Din Tai Fung Full time
Job Title: Front of House Manager

At Din Tai Fung, we are seeking a highly skilled and experienced Front of House Manager to lead our restaurant operations. As a key member of our management team, you will be responsible for managing the front of house operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Manage the front of house operations, including staff supervision, customer service, and inventory management.
  • Develop and implement strategies to improve customer satisfaction, sales growth, and operational efficiency.
  • Collaborate with the kitchen team to ensure seamless service delivery and high-quality food presentation.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Recruit, train, and develop a high-performing front of house team.
Requirements:
  • Minimum 2 years of relevant experience in a restaurant management role.
  • Proven track record of driving sales growth, improving customer satisfaction, and reducing costs.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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