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Sales Coordinator

2 months ago

Oklahoma City Oklahoma, United States Omni Hotels & Resorts Full time

Job Summary:

The Sales Coordinator is a key member of the Sales and Marketing team at Omni Hotels & Resorts. This role is responsible for providing administrative support to the Sales and Catering teams, ensuring seamless execution of sales and marketing initiatives.

Responsibilities:

  • Administrative Support: Provide administrative support to the Sales and Catering teams, including data entry, filing, and record-keeping.
  • Lead Distribution: Monitor and respond to incoming electronic leads, ensuring prompt response by sales managers.
  • Data Management: Manage and maintain data content in FDC for accuracy, including Grass Roots Reports.
  • Correspondence: Process all incoming correspondence, including emails and letters.
  • Expense Reports: Assist sales managers with completing expense reports as requested.
  • Filing Systems: Ensure that all filing systems are maintained according to specifications.
  • Reports: Gather and organize materials for weekly/monthly reports as directed.
  • Customer Requests: Follow through on customer requests to ensure satisfaction and resolution.
  • Group and Catering Files: Manage all paperwork involved in turning over group or catering files from tentative to definite.
  • Routing Reports: Route weekly P's and T's reports for weekly meetings with managers.
  • Documentation: Complete necessary documentation for telephone requests, amenity requests, key requests, banner requests, transportation requests, and vendor requests.
  • Space Blocking: Assist sales team with blocking space in FDC as needed and creating proposals if requested.
  • Transportation and Room Reservations: Coordinate transportation and room reservations for sales incoming site guests, VIPS, or requests by team.
  • Site Visits: Assist with site visits as needed.
  • Time Management: Multi-task and prioritize multiple requests and information, requiring strong time management skills.
  • Knowledge of Hotel Services: Have detailed knowledge of hotel meeting space, group dynamics, and event details.
  • Departmental Interaction: Interact with property-wide departments.
  • Communication: Ensure an efficient and professional working environment with open communication.
  • Office Coverage: Coordinate and provide office coverage when the Catering Administrative Assistant is out of the office.
  • Special Projects: Assist with special projects and other duties as assigned by Sales and Catering leaders.

Qualifications:

  • Communication Skills: Must be able to work alone as well as work well with others.
  • Computer Skills: Must have good communication skills and be extremely computer savvy (Microsoft Word, Publisher, Outlook, Express, Excel).
  • Previous Knowledge: Previous knowledge of Delphi, Opera, and Synergy is preferred.
  • Organizational Skills: Must have good organizational skills.