Senior Field Service Engineer

4 days ago


Tempe, Arizona, United States Applied Materials Full time

Role Summary: We are seeking a highly skilled Senior Field Service Engineer to join our team at Applied Materials. As a key member of our global support team, you will be responsible for installing, maintaining, and upgrading our cutting-edge equipment at customer sites around the world.

Key Responsibilities:

  • Install and commission new equipment, ensuring seamless integration with existing systems
  • Perform scheduled and unscheduled maintenance, troubleshooting, and repair of equipment to minimize downtime
  • Collaborate with customers to understand their needs and provide expert support to ensure optimal equipment performance
  • Develop and maintain strong relationships with customers, internal stakeholders, and cross-functional teams
  • Stay up-to-date with the latest technology advancements and industry trends, applying this knowledge to improve support processes and customer satisfaction

Requirements and Qualifications:

  • Bachelor's degree in a relevant field, such as engineering, computer science, or a related field
  • 4-7 years of experience in a similar role, with a strong background in equipment installation, maintenance, and repair
  • Excellent communication and interpersonal skills, with the ability to work effectively in a global team environment
  • Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions
  • Proficiency in Microsoft Office Suite, with experience in using software tools for equipment management and support

Physical Requirements:

  • Ability to travel extensively, up to 20% of the time, to customer sites and training locations
  • Ability to work in a fast-paced environment, with frequent deadlines and changing priorities
  • Ability to lift up to 35 pounds and work in a variety of environments, including clean rooms and outdoor settings

Benefits:

At Applied Materials, we offer a comprehensive benefits package, including competitive salary, bonus, and stock award opportunities, as well as a range of health and wellness programs, career development opportunities, and a supportive work environment.



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