Senior Field Engineer
2 days ago
The Field Engineer will be responsible for installing and operating low-voltage/structured cabling systems and equipment. They will have a proven skill level to interpret blueprints and other project documents, including specifications, reporting, and quality requirements.
Key Responsibilities- Troubleshoot and diagnose equipment problems in a senior service support role, including testing, troubleshooting of system components and functions, and field verification of connections, labels, installation, and work quality.
- Understand advanced system drawings, specifications, and technical manuals, and create shop drawings and submittals for new project kick-off.
- Manage the technical work in the field with little supervision, including work both in-house and in the field when required.
- Assume ownership of project installation, providing advanced support for field installation staff, and assist with maintaining and completing project punch-lists for project close-outs.
- Oversee the technical aspects of projects, quality-checking projects, testing all equipment and functionality, and creating punch lists.
- Assist sales staff as needed with product and system demonstrations.
- Self-motivated, positive in approach, professional, and lead others to create, develop, and implement project process improvements.
- Promote the Company culture and mission to all employees, vendors, clients, and business partners.
- Proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations.
- Diagnose and fix problems with existing equipment and new installs.
- Enthusiastic, passionate, patient, and a critical thinker.
- Excellent customer service skills and ability to communicate with customers.
- Proven high skill level to interpret blueprints and other project documents, including specifications, reporting, and quality requirements.
- Ability to travel within branch territory and/or regional territory as needed.
- High School diploma or GED equivalency; Bachelor's Degree preferred.
- At least 3-4 years of commercial low voltage/structured cabling experience.
- Ability to work well with other people.
- Proficient with Microsoft Office (Word, Excel, and MS Project).
- Meet Company minimum driving standards.
- Ability to manage multiple tasks/projects simultaneously.
- Demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks, and manage these to final completion and customer turnover.
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