Senior Field Service Engineer

4 weeks ago

Tempe, Arizona, United States Applied Materials Full time

Job Summary:

We are seeking a highly skilled Senior Field Service Engineer to join our team at Applied Materials. As a Senior Field Service Engineer, you will be responsible for installing, maintaining, and upgrading our cutting-edge equipment at customer sites around the globe.

Key Responsibilities:

  • Install and maintain leading-edge customer equipment, perform scheduled preventative maintenance and corrective maintenance, and upgrade equipment.
  • Use your troubleshooting and problem-solving skills, as well as company diagnostic tools and documentation, to solve complex equipment issues.
  • Generate, follow, and possibly approve documented procedures and published task plans.
  • Lead projects, document progress, and communicate with customer and internal business units on progress.
  • Complete required job documentation, safety training, and procedures for processing parts.
  • Professionally represent Applied Materials to the customer, using your "customer first" mindset.
  • Satisfy the company's and customer's on-site requirements, including safety, environmental, and COVID-19 guidelines.
  • Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.

Requirements:

  • An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience.
  • Ability to read electrical and mechanical schematics, and an advanced knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • Clear and effective written/verbal communications skills, with an emphasis on documenting details, and proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
  • Strong knowledge of hand tools and proper usage, including a digital multimeter.
  • Advanced knowledge of wafer/Mask processing parameters.
  • Extensive knowledge of Applied Materials systems and company processes.
  • Project management skills, and an ability to lead key customer and internal product meetings.

Nice to Have:

  • 7–10 years of work experience in the semiconductor industry or another equipment support industry.

What to Expect:

  • You'll work on rotation and in shifts so that customers have ongoing support.

Your Job Requires the Ability to:

  • Lift at least 35 lbs.
  • Work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves.
  • Sit, stoop, kneel, crouch, twist, reach, and stretch to reach equipment when needed, and stand for extended periods of time.
  • Determine differences in colors.

Your Benefits:

At Applied Materials, we care about the wellbeing of our people, and we strive to support you in ways that extend beyond your work environment. As an employee, you'll qualify for a competitive and comprehensive total rewards and benefits package, from day one. Your benefits package will be customized for your country of residence and may include: top-tier medical, dental, and vision plans; disability insurance; life insurance; retirement; paid time off; health and wellness programs; career development and mentoring; sustainability and social responsibility programs; and much more.

Additionally, all employees can take advantage of our company-sponsored global programs, including our Employee Assistance Program, Travel Accident/Medical Benefits Abroad, the company's employee stock purchase program, and a subscription to wellbeing tools.

We value social responsibility, too: Our worldwide "Giving" program encourages employee giving and volunteering globally, while The Applied Materials Foundation provides an employee match of up to US$3,000 per employee per year.

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We're the brain (and the brawn) behind every new technology development—whether it's building semiconductor chips for smartphones and computers, or the underpinnings for robotics, AI, and even smart TV display screens.

With 27,000 employees in 19 countries, we offer an exciting place to grow and learn alongside some of the best people you'll ever meet. We take deep pride in our Culture of Inclusion, and we celebrate the diverse backgrounds, perspectives, and experiences that help us build stronger, more resilient teams.

As an Equal Opportunity Employer, we actively recruit diverse talent. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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