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Operations Coordinator

2 months ago


Louisville, Kentucky, United States H&R Block Full time
Operations Specialist Job Description

We are seeking a highly motivated and detail-oriented Operations Specialist to join our team at H&R Block. As an Operations Specialist, you will play a critical role in ensuring the smooth operation of our offices, providing exceptional customer service, and supporting our team members.

Key Responsibilities:

  • Perform routine maintenance tasks, including replacing light bulbs, repairing minor issues, and ensuring office cleanliness.
  • Deliver supplies and materials to and from offices, ensuring timely and efficient service.
  • Assist with the annual setup and closing of seasonal tax offices, including setting up office technology and ensuring compliance with brand standards.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with the District Operations Coordinator to ensure seamless operations and effective communication.

Requirements:

  • High school diploma or equivalent required.
  • Basic reading skills and ability to understand and follow instructions.
  • Knowledge of Outlook and other web-based programs.
  • Valid driver's license and good driving record.

About H&R Block:

H&R Block is a leading provider of tax preparation and financial services, committed to helping individuals and businesses achieve their financial goals. We value diversity, inclusion, and equal opportunity, and are proud to be an employer of choice for talented individuals.