Outside Sales Representative for HVAC Solutions

5 days ago

Houston, Texas, United States NRG Energy Full time
Job Title: Outside Sales Representative for HVAC Solutions

We are seeking an experienced Outside Sales Representative to join our team at NRG Energy in Houston, TX.

**Job Summary:**

The ideal candidate will be responsible for assessing homeowner needs, developing and presenting HVAC comfort solutions to new and existing residential customers. This role requires strong relationship-building skills, customer focus, and the ability to work independently with minimal supervision.

Key Responsibilities:

  • Generate leads through customer referrals, door hangers, and other marketing avenues
  • Recommend solutions and link them to customer objectives
  • Build rapport with customers by observing and perceiving their interests and emotions
  • Build sustainable relationships with customers to cultivate future business
  • Present products and generate lead and sales opportunities to Big Box associates
  • Maintain a closing ratio on technician-generated leads of 70% or higher
  • Maintain a closing ratio on marketed leads of 50% or higher
  • Maintain an average sale price set forth by the brand
  • Perform required surveys on every call
  • Complete all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments
  • Conduct daily activities with the highest level of honesty and integrity and always display a positive attitude toward fellow Team Members and customers
  • Arrive at all appointments and meetings ahead of schedule
  • Provide 100% satisfaction to each customer
  • Prepare estimates for contracts and proposals
  • Follow up on sales leads and lists, both self-generated and via other sources
  • Manage multiple opportunities, particularly focusing on selling service agreements and new equipment
  • Sell, renew, and expand renewable service agreements to both new and existing customers
  • Follow all company policies and procedures, including but not limited to safety

Required Skills and Qualifications:

  • 1+ years' experience in outside sales
  • High school diploma or GED
  • Proven track record of sales success
  • Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Strong relationship-building skills, customer-focused, and disciplined
  • Strong negotiation and influencing skills
  • Strong presentation skills
  • Must be able to communicate in English effectively, both verbally and in writing
  • Excellent verbal and written communication skills
  • Valid driver's license required
  • Ability to work overtime with little notice; weekend hours may occasionally be required

Preferred Qualifications:

  • 3+ years' experience in outside sales
  • In-home service agreement sales and estimating experience
  • Knowledge of HVAC equipment
  • Bilingual English/Spanish
  • Completed college coursework

Estimated Salary: $60,000 - $80,000 per year, depending on experience

Benefits: We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Working Conditions:

  • Partial time spent in an office environment
  • Partial time spent in the field in customer homes
  • Travel by vehicle to and from work locations

Physical Requirements:

  • Must be able to drive and operate a motorized passenger vehicle or forklift
  • Must be able to lift/move up to 50 pounds frequently
  • Frequently performs tasks requiring climbing, bending at the waist, crawling, kneeling, crouching
  • Must be able to work at heights, climb ladders and stairways, and occasionally work on platforms/scaffolding (using the appropriate fall protection requirements)
  • Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks/respirators, reflective safety vests, gloves, and safety toe, construction-grade work boots
  • Must be able to adhere to long periods of standing, walking, or sitting
  • Ability to hear, understand, and distinguish speech and/or other sounds to operate phones or other equipment safely
  • With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
  • Ability to express or exchange ideas by means of the spoken word to impart oral information to others
  • Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad
  • Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push, and pull objects and tools

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