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Senior Practice Administrator
2 months ago
Overview:
This role is accountable for overseeing medical practices typically comprising over 4 healthcare providers, more than 10 full-time equivalents (FTEs), or multiple locations.
The individual in this position will be tasked with managing subordinate staff, formulating clinic budgets, ensuring the precision of data, conducting financial assessments, addressing intricate customer service challenges, and fostering communication between providers and staff.
Key Responsibilities:Develops and executes goals, objectives, policies, procedures, and systems for designated administrative functions.
Assists in the creation and execution of the annual operational strategy and budget.
Recruits, trains, and supervises clinic personnel in line with established protocols. Responsible for work assignments and daily operations. Oversees staff across multiple practices, including training temporary employees.
Evaluates employee performance and suggests merit increases, promotions, and disciplinary actions as necessary. Conducts interviews and recommends hiring and termination of personnel following approved guidelines.
Addresses issues in administrative functions and ensures adherence to regulations and standards.
Assists financial management and other administrative teams in implementing cost-effective practices across all operational areas, including bookkeeping, billing, insurance, fee schedules, credit/collections, procurement, data processing, and spatial planning.
Collaborates with the Regional Director and corporate Marketing Department on practice development initiatives.Ensures effective implementation of job descriptions, personnel policies, and payroll practices.
Monitors and manages clinic expenditures within budgetary constraints. Identifies and executes cost-saving opportunities.
Acts as a liaison between the clinic and external organizations.
Works with staff and providers to guarantee high-quality patient care and services. Maintains effective communication with providers and staff; conducts regular meetings with both.
Collects and reports monthly and annual data for financial, statistical, and planning purposes. Develops and implements strategies to enhance revenue for existing practices.
Engages in professional development activities to stay updated with healthcare trends and practices.
May be responsible for ensuring all necessary licenses, certifications, and/or accreditations are obtained in accordance with policy.
Adheres to CHRISTUS Physician Group guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), aimed at preventing or detecting unauthorized disclosure of Protected Health Information (PHI).
Maintains strict confidentiality.Utilizes oral and written communication skills to effectively articulate ideas in a clear, positive manner that aligns with the CHRISTUS Mission.
Upholds established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental, and infection control standards.Implements job responsibilities in a manner consistent with the CHRISTUS Mission and Code of Ethics, supporting the cultural diversity objectives of CHRISTUS Physician Group.
Supports and adheres to CPG Service Guarantee.Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to provide quality patient care and improve patient outcomes.
Ensures that competency assessments for all associates are completed as part of the orientation process and on an ongoing basis.
Identifies, plans, develops, and/or arranges programs to meet the educational and skill needs of associates upon hiring and continuously thereafter.
Annually contributes to the development of operating and capital budgets to address the needs of the clinics.
Reviews financial and productivity management reports and takes appropriate actions.Assesses clinic production and modifies procedures or creates new forms to enhance workflow efficiency.
Supervises both clinical and non-clinical areas to ensure timely and effective management.
Coordinates with Providers as necessary to ensure that projects and assignments are effectively managed by the Administrative staff.
Demonstrates commitment to the Mission and CORE values of the CHRISTUS Health System.
Performs other related duties as required.
Qualifications:
High School Diploma
Work Type:
Full Time
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