IT Systems Support Specialist
6 days ago
HonorVet Technologies is seeking a skilled IT Systems Support Specialist to join our team.
Key Responsibilities:- Provide advanced system support duties in a support desk/applications/desktop/field environment.
- Support enterprise, client/server, desktop computer systems, network systems, and business applications.
- Offer IT support to Department of Human Assistance specific applications.
- Operate, maintain, and perform repairs on information technology equipment and software.
- Perform complex duties related to troubleshooting, configuring, and diagnosing desktop and network hardware and software issues.
- Operate, maintain, and perform repairs on personal computers and peripherals.
- Assist with imaging, setup, and deployment for PC/Laptop telework deployment and monitor upgrades throughout the Department of Human Assistance.
- Provide 2nd level help desk support.
- Lift equipment that weighs up to 50 pounds.
- Have a valid California Driver's License, Class C.
- Knowledge of Microsoft Operating Systems, including Windows 10 and Windows 11.
- Microsoft 365 products.
- Imaging software and automated imaging processes.
- Principles and practices of customer service.
- Principles and practices of troubleshooting computer system hardware and software problems.
Why work with HonorVet Technologies?
We offer a dynamic and supportive work environment that fosters growth and development.
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