Hotel Guest Services Coordinator

4 weeks ago


Reston, Virginia, United States Sheraton Reston Full time
Job Summary:

We are seeking an experienced Assistant Hotel Supervisor to join our team. The successful candidate will be responsible for overseeing the daily operations of our front office department and ensuring that all front office duties are completed efficiently and effectively.

About the Role:
  • Train and supervise front office staff
  • Oversee all front office operations
  • Analyze guest satisfaction scores and implement improvements
Responsibilities:
  1. Manage front office supplies and inventory
  2. Verify accurate room status information
  3. Resolve guest issues promptly and courteously
Requirements:
  • Associate degree preferred
  • Minimum 3 years hotel front desk experience
Salary:$72,000 - $82,000 per year, depending on experience

Our ideal candidate will have excellent leadership and communication skills, with the ability to work in a fast-paced environment. If you are a motivated and organized individual who is passionate about delivering exceptional guest experiences, we encourage you to apply.



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