Program Operations Specialist

6 days ago


Springfield, Illinois, United States Springfield JCC Full time
Job Title: Program Operations Specialist

At Springfield JCC, we are seeking a highly organized and analytical Program Operations Specialist to join our team. The successful candidate will be responsible for reviewing and organizing program content, preparing the CRM database for upcoming programming cycles, and managing the integrated website functionality of the CRM system.

Key Responsibilities:

  • Review and organize program content to ensure accuracy and consistency
  • Prepare the CRM database for upcoming programming cycles
  • Manage the integrated website functionality of the CRM system
  • Work collaboratively with JCC Program staff and Marketing/Communications staff to ensure alignment with agency values and operational priorities
  • Develop and implement new systems and procedures to enhance communications and operational efficiency

Requirements:

  • Working knowledge of CRM software functionality and website management
  • Proficient in Microsoft Office, Google Suite, and graphic design tools
  • Bachelor's degree and 5+ years of work experience in nonprofit or membership-driven organization
  • CRM expertise in producing database queries, running reports, and monitoring dashboards
  • Proven ability to successfully manage multiple tasks simultaneously
  • Skill in verbal and written communication with the ability to explain technical concepts to audiences with a wide range of technical skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

Please submit your resume, cover letter, and desired salary range to [insert contact information].



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