Technical Support Specialist
4 weeks ago
About Infortrend Technology, Inc.
Infortrend Technology, Inc. is a leading provider of enterprise data storage solutions. Our company has a rich history of innovation and customer satisfaction.
Job Summary:
We are seeking a technical support engineer to join our team. The ideal candidate will have strong problem-solving skills, excellent communication skills, and a customer-centric approach.
Key Responsibilities:
- Provide technical support to customers for cloud storage products and systems
- Collect and report customer feedback and issues
- Work with customers and internal teams to resolve technical problems
- Develop and deliver product training to customers
- Collaborate with pre-sales teams to provide technical assistance
Requirements:
- Familiarity with hardware and tech industries
- Bilingual skills (English/Mandarin) preferred
- Experience with PC/Servers/Storage/Linux related fields
- Bachelor's degree or equivalent work experience in high-tech industries
- Ability to configure hardware
- Strong verbal and written communication skills
- Self-motivated and goal-oriented
- At least 3 years of technical support experience in hardware or storage industries
What We Offer:
We provide competitive base pay, employee health benefits, paid holidays, and 15 days of paid vacation per year.
-
Technical Operations Specialist
4 weeks ago
Sunnyvale, California, United States SpaceX Full timeJob Title: Technical Operations SpecialistAbout the Role:At SpaceX, we are seeking a highly skilled Technical Operations Specialist to join our team. As a Technical Operations Specialist, you will be responsible for defining our customer experience and product strategy, driving that vision to reality, and leveraging strong business acumen, technical...
-
Technical Operations Specialist
4 weeks ago
Sunnyvale, California, United States SpaceX Full timeJob Title: Technical Operations SpecialistJob Summary:SpaceX is seeking a Technical Operations Specialist to join our team. As a Technical Operations Specialist, you will be responsible for defining our customer experience and product strategy and driving that vision to reality.Responsibilities:Understand and drive core user metrics: Net Promoter Score,...
-
Vehicle Operations Specialist
4 weeks ago
Sunnyvale, California, United States Technical Professionals Group Full timeJob OverviewTechnical Professionals Group is seeking a highly skilled Vehicle Operations Specialist to join our team. As a key member of our team, you will be responsible for performing field testing, monitoring activity, and troubleshooting issues related to vehicle operations.The ideal candidate will have a strong background in automotive testing, with a...
-
Production Process Specialist
1 week ago
Sunnyvale, California, United States Sirius Technical Services Full time**Job Title:** Production Process SpecialistAbout the Company:Sirius Technical Services, a leading provider of technical staffing solutions, is seeking an experienced Manufacturing Technician to join our team.Key Responsibilities:Perform various tasks in a manufacturing environment, including equipment operation and maintenance;Contribute to the smooth...
-
Administrative Support Specialist
1 month ago
Sunnyvale, California, United States Amentum Full timeJob SummaryAmentum is seeking a highly skilled Administrative and Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing administrative and technical support to our customers.Key ResponsibilitiesProvide administrative support to the team, including records and file management, employee in-...
-
Java Application Support Specialist
4 weeks ago
Sunnyvale, California, United States Syntricate Technologies Full timeJob Title: Java Application Support SpecialistLocation:Sunnyvale, CAType: ContractRole Description:As a Java Application Support Specialist at Syntricate Technologies, you will be responsible for providing technical support for Java-based web applications. Your duties will include investigating and resolving issues escalated to L1 and L2 support, performing...
-
Technical Support Engineer 4
4 weeks ago
Sunnyvale, California, United States Juniper Networks Full timeJob SummaryWe are seeking a highly skilled Technical Support Engineer 4 to join our team at Juniper Networks. As a Technical Support Engineer 4, you will be responsible for delivering high-quality technical assistance for Juniper Networks' Switching products, through telephone and electronic communication.Key ResponsibilitiesProvide hardware and software...
-
Technical Systems Specialist
4 weeks ago
Sunnyvale, California, United States Fortinet Full timeWe are seeking a highly skilled Regional Systems Engineer to collaborate closely with our sales representatives in a defined territory.The primary mission of the Regional Systems Engineer will be to provide technical support to the sales organization in all matters related to pre-sales, sales calls, and post-sales.Key Responsibilities:Pre-sales - assist in...
-
Desktop Support Specialist
4 weeks ago
Sunnyvale, California, United States Aleron Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Aleron. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our end users.Key Responsibilities- Install and configure network devices, including network printers, scanners, and PCs.-...
-
Technical Compliance Specialist
4 weeks ago
Sunnyvale, California, United States HireIO Inc Full timeJob Overview:The Technical Compliance Engineer – Americas is a pivotal role within the Americas Cybersecurity team. This position is responsible for leading the design, implementation, and management of compliance programs that align with regulatory requirements and internal policies. The ideal candidate will have a strong background in technical...
-
Technical Compliance Specialist
4 weeks ago
Sunnyvale, California, United States Hireio, Inc. Full timeJob OverviewThe Americas Cybersecurity team is seeking a Technical Compliance Engineer to lead the design, implementation, and management of compliance programs that align with regulatory requirements and internal policies.This role requires a strong background in technical compliance, a deep understanding of the regulatory landscape in the Americas, and the...
-
Technical Account Manager
4 weeks ago
Sunnyvale, California, United States Fortinet Full timeJob Title: Technical Account ManagerJob Summary:As a Technical Account Manager at Fortinet, you will be the primary technical contact delivering technical support for our premium customers. This is a superb opportunity to learn all aspects of Fortinet products in an innovative, fast-paced environment while expanding your knowledge and developing your skills...
-
Technical Services Manager
1 month ago
Sunnyvale, California, United States talent_grids Full timeAt LinkedIn, we're looking for a strategic leader to champion product quality in a fast-paced, hyper-growth environment. As an Associate Technical Services Manager, you will monitor product health and quality, prioritize issues, and work with Engineering and Product Management to deliver the best member experience.Your team is the last stop before...
-
Semiconductor Applications Specialist
4 weeks ago
Sunnyvale, California, United States HORIBA Group Full timeJob DescriptionWe are seeking an experienced Applications Engineer to join our team in Sunnyvale, CA.In this role, you will be responsible for managing the development of liquid and gas delivery product applications.You will provide technical marketing, product development, and implementation support to meet customer applications.Key responsibilities...
-
Technical Leadership Position
3 weeks ago
Sunnyvale, California, United States United Microelectronics Corporation (UMC) Full timeJob Summary:United Microelectronics Corporation (UMC) is seeking a highly skilled Technical Manager to promote technology for North America customers in pre-sale efforts. The ideal candidate will serve as a liaison between customers' engineering teams and internal UMC teams, providing technical support, consultation, and solutions to customers, sales...
-
eDiscovery Specialist
4 weeks ago
Sunnyvale, California, United States Veear Full timeKey Responsibilities:As an eDiscovery Specialist at Veear, you will be responsible for performing hands-on forensic data collection and eDiscovery processing services to the business. This includes acting as a liaison with Apple legal and litigation specialists to coordinate on day-to-day eDiscovery data collection and processing requests.Technical...
-
Robot Validation Specialist
4 weeks ago
Sunnyvale, California, United States Figure Full timeRobot Validation SpecialistWe are seeking a skilled Robot Validation Specialist to join our team at Figure, an AI Robotics company based in Sunnyvale, CA. This individual will play a pivotal role in the integration and validation of our humanoid robot, ensuring its reliability and functionality.Responsibilities:Commission, validate, and troubleshoot the...
-
Cloud Operations Specialist
4 weeks ago
Sunnyvale, California, United States Alibaba Cloud Full timeAs a Cloud Operations Specialist at Alibaba Cloud, you will play a pivotal role in ensuring the stability and growth of our clients' cloud-business operations. Your primary responsibility will be to work closely with the Alibaba Cloud Americas team to prioritize and address customer requests, issues, and feature enhancements promptly.Key Responsibilities:...
-
System Security Specialist
1 month ago
Sunnyvale, California, United States Securitas Inc. Full timeJob Title: System Security SpecialistSecuritas Inc. is seeking a highly skilled System Security Specialist to join our team. As a key member of our security services team, you will be responsible for maintaining and troubleshooting security systems for our clients.Key Responsibilities:System Onboarding: Install, commission, and test security devices,...
-
Senior Technical Researcher
3 weeks ago
Sunnyvale, California, United States LinkedIn Full timeAbout the RoleAs a Technical Fellow at LinkedIn, you will architect and lead the next generation of AI solutions that powers everything LinkedIn does. From consumer to enterprise, from search to recommendation, from optimization to building knowledge graph, LinkedIn relies on innovative AI research and applications that you will help us...