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Customer Service Representative

2 months ago

San Francisco, California, United States Recology Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities
  • Provide prompt and courteous service to customers via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer transactions and maintain accurate records
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Participate in ongoing training and development to improve customer service skills and knowledge
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred
  • 6 months of customer service experience or equivalent
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in Microsoft Office and other software applications
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A collaborative and customer-focused team