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Shift Team Manager

4 weeks ago

Columbus, Ohio, United States Wingstop Full time
Job Title: Shift Team Manager

We are seeking a highly skilled and experienced Shift Team Manager to join our team at Wingstop. As a Shift Team Manager, you will be responsible for overseeing the day-to-day operations of the shift, ensuring that customer satisfaction is met, and providing support to your team members.

About the Role:

This is an exciting opportunity for a motivated and results-driven individual to take on a leadership role within our fast-paced environment. The successful candidate will have excellent communication skills, be able to work well under pressure, and possess a strong passion for delivering exceptional customer service.

Key Responsibilities:
  • Oversee the shift team, including scheduling, training, and performance management
  • Ensure customer satisfaction by resolving issues promptly and efficiently
  • Provide support to team members, including guidance and coaching
  • Monitor and maintain high standards of cleanliness and food quality
Requirements:
  • Previous experience in a similar role or equivalent
  • Excellent communication and interpersonal skills
  • Able to work well under pressure and make sound decisions quickly
  • Strong problem-solving and analytical skills
  • Possess a strong passion for delivering exceptional customer service
Benefits:

We offer a competitive salary package, including:

  • An estimated salary of $60,000 - $80,000 per year
  • A comprehensive benefits program, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Opportunities for career advancement and professional growth
Location:

This role is based in a fast-paced restaurant environment, where no two days are ever the same. You will be working in a dynamic team, serving customers and managing the day-to-day operations of the shift.