Sales Operations Leader

2 weeks ago


Jasper, Indiana, United States Indy Leasing dba Aarons Full time

Position Overview
As a pivotal member of our organization, the Sales Operations Leader will oversee the sales and marketing initiatives within our retail environment. This role is crucial for fostering customer relationships and driving store performance.

Company Background
Indy Leasing dba Aaron's is a well-established franchise with a rich history in the retail sector. Our commitment to excellence and customer satisfaction has propelled our growth across North America.

Key Responsibilities
1. **Customer Acquisition and Retention**
- Set and monitor weekly and monthly sales objectives.
- Maintain an updated goal board to track progress.
- Ensure adherence to the sales process, including both telephone and in-store interactions.
- Implement the YES Program to enhance customer service experiences.
- Cultivate new business opportunities through community engagement.

2. **Marketing Strategy Development**
- Design and execute marketing plans to boost sales within the community.
- Ensure showroom merchandising aligns with company standards.
- Accurately price all merchandise and uphold compliance with company policies.

3. **Operational Excellence**
- Conduct routine service calls and manage product exchanges efficiently.
- Address customer service issues promptly to ensure satisfaction.
- Assist in inventory management and product ordering in collaboration with the General Manager.

Qualifications
The ideal candidate will possess:
- A high energy level and professional demeanor.
- Strong communication and interpersonal skills.
- Proficiency in merchandising techniques and sales strategies.
- Good driving skills and telephone etiquette.

Pre-employment Requirements
Successful candidates will undergo a background check, including a driving record review, physical examination, and drug screening.



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