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Retail Sales Supervisor

2 months ago

Jasper, Indiana, United States Indy Leasing dba Aarons Full time

Position Overview
As a pivotal member of our retail management team, the Sales Manager will oversee the sales and marketing operations within our store. This role is essential for driving performance and enhancing customer relationships.

Company Background
Indy Leasing dba Aaron's has established itself as a leader in the industry, maintaining a strong presence across North America since its inception. Our commitment to excellence and customer satisfaction is at the core of our operations.

Key Responsibilities
1. **Customer Acquisition and Retention**
- Set and monitor weekly and monthly sales objectives.
- Maintain an updated goal board to track progress.
- Ensure effective execution of the sales process, including both telephone and in-store interactions.
- Implement the YES Program to enhance customer service experiences.
- Generate new business opportunities through community outreach and partnerships.

2. **Sales Strategy Development**
- Create and execute marketing initiatives to boost sales within the community.
- Ensure showroom merchandising aligns with company standards and is accurately priced.

3. **Operational Excellence**
- Conduct routine service calls and manage product exchanges efficiently.
- Address customer service issues promptly to maintain satisfaction.
- Assist in inventory management and product ordering to support sales goals.

Qualifications
- Ability to lift and manage merchandise weighing 75 pounds or more.
- High energy and professional demeanor.
- Proficient in computer applications and general product knowledge.
- Strong communication and interpersonal skills with demonstrated selling abilities.

Pre-employment Requirements
- Satisfactory driving record, physical examination, drug screening, and background check.