Medical Operations Supervisor
2 weeks ago
We are seeking a highly skilled Medical Operations Supervisor to oversee the reception and registration processes for our plasma donation center. As a key member of our team, you will be responsible for supervising reception and medical staff, assisting with daily center operations, and ensuring compliance with Standard Operating Procedures (SOPs).
Key Responsibilities- Supervise reception and medical staff to ensure efficient and effective operations
- Assist management with daily center operations, including development of reception and medical staff, assessment and improvement of processes, and troubleshooting issues
- Ensure compliance with SOPs, company policies, and regulations, including ADA, Civil Rights, EEOC, FDA, GHA, HIPAA, and OSHA
- Coordinate donor movement throughout the center to minimize donor wait time and processing
- Supervise reception and medical work areas activities to ensure proper handling of supplies and materials
- Coordinate plans and deliver medical and reception staff training
- Repair or replace equipment in a timely manner and update equipment status and documentation
- Ensure adequate reception and medical staffing to provide sufficient support based on center size, structure, and donor flow
- Conduct investigations, participate in root cause analysis, and develop recommendations for process improvement
- Participate in performance appraisals and provide performance feedback
- Act as liaison for Center Medical Director and Divisional Medical Director
- Active state licensure from a paramedic, nursing, physician assistant, chiropractic, naturopathic training program, or medical school required
- Supervisory experience and regulated environment strongly preferred
- Ability to make decisions with moderate impact on immediate work unit
- Must be able to see and speak with customers and observe equipment operation
- Occasionally perform tasks while standing and walking up to 100% of time
- Examine and assess the skin and other abnormalities through sight, touch, and smell
- Reach, bend, kneel, and have high-level manual dexterity
- Occasionally required to lift and carry up to 25 pounds
CSL Plasma offers a comprehensive benefits package, including options for health care benefits, company-provided basic life insurance, Short- and Long-Term Disability, the option to participate in CSL's 401(k) Savings Program, Paid Time Off (PTO), and paid observed holidays.
For more information on CSL Plasma benefits, visit https://www.cslplasma.com/careers/benefits.
About CSL PlasmaCSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us.
Learn more about CSL Plasma at https://www.cslplasma.com.
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