Shift Supervisor

3 days ago


Lehigh Acres, Florida, United States Goodwill Industries of Southwest Florida Full time
Job Summary

Goodwill Industries of Southwest Florida is seeking a highly motivated and customer-focused Shift Supervisor to join our team. As a Shift Supervisor, you will play a key role in achieving revenue, expense, and profit objectives, while providing exceptional customer service and leading a team of sales associates.

Key Responsibilities:

  • Assist the management team in achieving sales and profit goals
  • Train and develop sales associates to meet production and customer service expectations
  • Ensure accurate and efficient use of point of sale and donation systems
  • Supervise and manage inventory, merchandise, and sales floor operations
  • Provide excellent customer service and resolve customer complaints

Requirements:

  • High school diploma or equivalent required
  • One year of retail sales experience preferred
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong communication and leadership skills
  • Ability to lift up to 40 pounds and stand for long periods of time

Benefits:

  • Health, vision, and dental insurance
  • 403(b) retirement plan
  • Paid holidays and personal time off
  • Employee Assistance Program
  • Store discounts and tuition reimbursement

Workplace Values:

  • Respect: We treat all people with dignity and respect
  • Stewardship: We honor our heritage by being socially, financially, and environmentally responsible
  • Ethics: We strive to meet the highest ethical standards
  • Learning: We challenge each other to strive for excellence and to continually learn
  • Innovation: We embrace continuous improvement, bold creativity, and change

About Goodwill Industries of Southwest Florida:

We are a non-profit organization dedicated to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence. We work with the community to provide support in mission services, retail, and donated goods, and business development.



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