Organizational Development and Training Analyst

1 week ago


Chicago, Illinois, United States SPECTRAFORCE Full time
Job Title: Change Management and Training Specialist

Location: Remote (with occasional on-site work)

Duration: 3 Months Contract to Hire

Project Overview: Assist the Third Party Risk Vendor Management team with upcoming initiatives

Job Summary:

The Change Management and Training Specialist is responsible for focusing on the people side of change; including changes to business processes, systems, and technology, job roles, and organization structures; and creation of program training materials. They are accountable for creating and implementing change management strategies, trainings, and plans that maximize employee adoption and usage to minimize resistance.

Key Responsibilities:

  • Consulting and coaching senior leaders and project team members regarding their roles in change management.
  • Assessing and capturing change impacts, including recurring reviews of change impacts.
  • Identifying the associated stakeholders impacted by the change impacts.
  • Developing and executing a detailed change management plan (including communications, training, and engagement activities) for stakeholders to adopt the identified changes.
  • Hosting, developing, and/or executing change management activities as defined in the change management plan, and as necessary to support adoption of the changes.
  • Identifying, analyzing, and preparing risk mitigation tactics to address behavioral change.
  • Supporting the communication efforts (e.g., messaging, contributing to content creation) related to change management.
  • Using insights from change management assessments and progress of behavioral change during the course of the project as input into the communications.
  • Developing and deploying in readiness assessments (e.g., communication plan has been executed, training has been delivered, appropriate level of competency has been demonstrated).
  • Tracking and reporting issues as they relate to change management.
  • Defining and measuring the success/adoption metrics and monitoring change progress, which may include executing pulse surveys and tracking attendance or viewership metrics.
  • Responsible for reporting status up to the program level change management lead and participating in program change level activities.
  • Manage the portfolio and change load to understand changes impacting the business areas from other initiatives.
  • Development of departmental team program documentation, SOPs, and trainings
  • Development of enterprise-wide program documentation, process guidelines, SOPs, and trainings

Requirements:

  • 7+ Years of experience in change management, organizational development, and training
  • Strong understanding of business processes, systems, and technology
  • Excellent communication and coaching skills
  • Ability to analyze and identify change impacts and develop mitigation strategies
  • Experience with change management planning, execution, and monitoring
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks


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