Motorcycle Parts Sales Associate

2 days ago


South Bend, Indiana, United States Pro Caliber Bend Full time
Job Overview

We are seeking a highly skilled and knowledgeable Motorcycle Parts Sales Associate to join our team at Pro Caliber Bend. In this role, you will be responsible for selling motorcycle parts to customers through various channels, including over the counter, through the shop, and on the phone.

Key Responsibilities
  • Assist customers in selecting required parts in a friendly and professional manner.
  • Inform customers of companion part requirements and specials, ensuring they are exposed to the full product line.
  • Answer phone calls, providing price quotes and other information.
  • Pull and fill orders from stock.
  • Notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
  • Notify the service advisor and customer when special-ordered parts have been received.
  • Follow up on back-ordered parts.
  • Ensure all internal requests for parts are billed on service repair orders.
  • Keep the front and rear counter areas clean and uncluttered.
  • Participate in all training programs made available.
  • Stay current on new products and product updates.
Requirements
  • Excellent communication skills.
  • Ability to prioritize tasks.
  • Ability to multitask.
  • Physical ability to use computer hardware and software.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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